AI RECEPTIONIST FOR SOLICITORS AND LAW FIRMS
AI Receptionist for Solicitors and Law Firms
Confidential intake, out of hours enquiries covered, configured around Clio and LEAP so every new matter starts on the right file.
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When clients call, your firm is ready
An AI receptionist for solicitors answers new enquiry and existing client calls around the clock, handles intake with the confidentiality a legal call requires, and logs everything against the right matter in Clio or LEAP. For firms that lose new instructions to voicemail outside office hours, it means the enquiry gets captured the moment it comes in, not the next working morning.
everything you need, handled with care
Confidential intake, handled properly
A new enquiry call to a solicitor is rarely a casual one. Your AI receptionist is configured to handle intake with the discretion a legal call needs, taking only the details required to open a matter, rather than a generic script built for a retail business.
Out of hours enquiries, covered
Most people do not call a solicitor from their desk during office hours. They call in the evening, after a difficult conversation, or on a Saturday morning once they have decided to act. Your AI receptionist answers that call the same way it answers one at 11am on a Tuesday, and gets the enquiry into your pipeline before the caller has tried a competitor firm.
Configured around Clio and LEAP
Your AI receptionist connects to Clio or LEAP, whichever your firm runs on, so a new enquiry gets logged against a matter rather than sitting on a separate message pad. Existing client calls, document requests and appointment bookings get handled the same way, matched to your case management system rather than working around it.
What it handles for existing clients
Routine status queries, appointment bookings, and document requests get answered without a fee earner picking up the phone. Calls that need a solicitor get flagged and passed on, calls that do not get resolved without taking anyone away from billable work.
A build specific to your firm
This is AI receptionist built for law firms, configured around your practice areas, your intake process and your case management system, not a generic answering script with a legal label on it.
Your firm is always ready to answer.
Seamless two way integration with Clio or LEAP keeps your data accurate and your team in sync
Questions Solicitors and Law Firms Ask
It is configured to take only the information needed to open a matter or pass on a message, following the same discretion expected of any front of house intake process. It does not attempt to give legal advice or discuss case specifics beyond capturing the enquiry.
The AI receptionist identifies itself clearly at the start of the call, in line with good practice for automated systems. Most callers, particularly ones contacting a solicitor for the first time out of hours, care more about getting through and being understood than about who answers.
Pricing depends on call volume and which case management system needs connecting. Our AI receptionist cost guide breaks down UK pricing by tier, including where a configured build for a regulated profession like law tends to sit.
Call handling and data storage follow UK GDPR requirements, including how call recordings and caller data are stored and for how long. Given the confidentiality obligations solicitors work under, compliance requirements are built into the configuration from the start. We can talk through the specifics for your firm during setup.