Is an AI Receptionist Worth It for a Professional Services Firm?
For most professional services firms that currently miss calls, an AI receptionist pays for itself with one or two new client enquiries a month, often faster. The harder question is not whether it works technically, it does, but whether clients will actually accept speaking to one. The honest answer is reassuring: UK consumers are already […]
What Is an AI Receptionist and How Does It Actually Work?
An AI receptionist is a software system that answers business phone calls automatically, using natural conversation instead of a menu of pre-recorded options. It identifies why the caller is getting in touch, answers routine questions from a script built around the business, and can book appointments directly into a calendar without a person involved. It […]
The Real Cost of Missed Calls for UK Professional Services Firms
A missed call is rarely just a missed call. Widely cited industry research puts the figure at 85% of callers who reach voicemail never call back, and UK businesses collectively lose an estimated £30 billion a year to missed calls, according to analysis that has been repeated across the industry since it was first calculated. […]
AI Receptionist vs Virtual Receptionist: Which Is Right for Your Firm?
An AI receptionist is an automated system that answers every call the same way, day and night, configured around your calendar and software. A virtual receptionist is a real person, employed by a call answering provider, who answers on your behalf during the hours they are staffed. Both solve the same problem, calls that would […]