AI RECEPTIONIST

Q: What is an AI receptionist?

An AI receptionist is a system that answers your business phone calls automatically, holding a natural conversation rather than reading out a menu. It takes messages, answers common questions from a script built around your business, and can book appointments directly into your calendar. It runs continuously, so calls get answered outside office hours as well as during them.

Q: How does an AI receptionist handle calls out of hours?

It answers exactly the same way it does during the day. Callers get a live sounding conversation, not a voicemail prompt, at 9pm on a Tuesday or 8am on a Saturday. Details are captured immediately and you get a clean summary waiting for you the next working day, rather than a list of voicemails to work through.

Q: Will an AI receptionist integrate with the software I already use?

Yes. Your AI receptionist is configured to connect with your calendar, booking software and CRM, so enquiries and appointments land where you already work. We set the integration up as part of the build, matched to the systems your business runs on rather than asking you to adopt something new.

Q: Will my clients know they are speaking to an AI?

The AI receptionist identifies itself clearly at the start of the call, in line with good practice for automated systems. Most callers care far more about getting a fast, accurate answer than about who or what gives it to them. A well configured AI receptionist tends to compare favourably to voicemail and hold music, not against a human alternative.

Q: Is an AI receptionist secure and compliant with GDPR?

Call handling and data storage follow UK GDPR requirements, including how call recordings and caller data are stored and for how long. We talk you through the specifics for your business and sector during setup. For firms in regulated industries such as accountancy or law, the compliance requirements are built into the configuration from the start.

Q: How much does an AI receptionist cost?

Pricing depends on call volume and how much configuration your business needs, which is different to a flat rate tool. Our AI receptionist cost guide breaks down UK pricing by tier, with a full worked example.

Never Miss Another Client Call

A receptionist that answers every call, books the job and logs the enquiry, day and night. Built around your business, not a generic script.

Integrations

Works with the tools you already use

What Is an AI Receptionist?

An AI receptionist answers your business calls automatically, day and night, and holds a normal conversation instead of reading out a menu.

It picks up within three rings, answers the questions your callers actually ask, takes their details, and books appointments straight into your calendar.

The problem it fixes is simple. Most firms lose enquiries to voicemail, to a phone that rings out, or to the evenings and weekends when nobody is in. Your AI receptionist catches those calls, so the client books with you instead of ringing the next firm on the list. You wake up to booked appointments and a clean record of every call, not a pile of voicemails to chase.

Don't Take Our Word For It. Hear It.

Ring the number and speak to the exact receptionist we would build for you. No form, no wait. It answers in three rings.

Not sure what to say? Try these.

This demo runs on a sample business, so it shows you how it handles a call, not your actual prices.

Everything Your AI Receptionist Handles

Call
Handling

Appointment Booking

Lead
Qualification

WHY CHOOSE STAXX

Why Firms Choose AI Staxx

An AI receptionist answers your business calls automatically, day and night, using natural conversation instead of a menu of button presses. It takes the caller's details, answers common questions, and books appointments straight into your calendar. For UK businesses that lose enquiries to voicemail or a ringing phone during a busy call, it means every call gets picked up.

Set up around your call flows, your booking system and the questions your clients actually ask.

Who we build this for

We configure AI receptionists for AI receptionist for accountants, AI receptionist for solicitors and law firms, and AI receptionist for mortgage brokers, each with the questions, compliance points and call patterns specific to that industry. If you work in a regulated profession, that specificity matters more than the headline features.

Every Call Recorded, Transcribed & Tracked

Your AI answers routine questions instantly whilst recording every interaction for compliance. Full transcripts, searchable archives, and analytics showing exactly which calls convert to revenue.

The Real Cost of Missed Calls

Every unanswered call is lost revenue walking straight to your competitors. Here’s what UK professional services firms lose annually:

The Hidden Cost:
Research shows businesses responding within 1 hour are 7x more likely to qualify leads. Speed is everything. The firm that answers first almost always wins the client. Responding within 1 minute increases conversions by 391%. Your competitors answering immediately are booking clients whilst you’re listening to voicemail.

Sources: UK SME Study 2025 – Paperclip.co.uk, Moneypenny Professional Services Research, Harvard Business Review Lead Response Study

Data Table

Problem

Impact on Your Firm

Annual Cost

47% of calls go
unanswered

Missing 47 enquiries
per 100 calls

£72,000-£120,000
lost revenue

Voicemail tag
averages 3-5 days

Prospects book
with faster firms

85% of missed callers
don't call back

Manual appointment
booking

15-20 emails per
appointment

10-15 hours weekly
wasted

After-hours enquiries
ignored

Weekend/evening
prospects lost

30-40% of leads call
outside 9-5

How Your AI Receptionist Works

Your AI receptionist integrates with your existing phone number in under 2 weeks. When someone calls, the AI:

1. Answers in 3 Rings

24/7 coverage. No holidays, no sick days, no lunch breaks. Answers within 3 rings regardless of time, day, or call volume. Handles multiple calls simultaneously during busy periods.

2. Identifies the Caller

Matches phone number to your CRM. Greets returning clients by name. Tags new prospects for qualification. Recognises urgency signals and escalates appropriately.

3. Handles Their Enquiry

Answers common questions using your firm’s information. Provides pricing, services, location, hours. Captures detailed lead information. Books appointments directly into your calendar.

4. Takes Action

Books appointments with calendar confirmation. Captures lead details and scores 1-10. Transfers urgent matters to you with full context. Sends follow-up SMS/email automatically.
The Result:

100% of calls answered. Zero prospects lost to competitors. Your team focuses on high-value work whilst AI handles routine enquiries.

Three Ways Your AI Receptionist Transforms Your Business

1. Captures Revenue You're Currently Losing

47% of calls to UK professional services go unanswered, and 85% of those callers don’t call back. If your firm receives 100 enquiries monthly, you’re missing 47 calls and losing 40 permanently.

Your AI receptionist answers 100% of calls within 3 rings, capturing:

ROI Example: Capturing just 10 of those 40 lost leads monthly at £3,000 average client value = £360,000 annual recovery. AI receptionist costs £7,800/year.
Payback Period: 3-4 weeks for most professional services firms.

2. Scales Instantly Without Hiring

Seasonal spikes, campaign surges, or viral referrals can overwhelm your team. Human receptionists handle 1 call at a time. Hiring temporary staff costs £15-20/hour and takes weeks to train.

Your AI receptionist scales infinitely:

Business Continuity:

Cost Comparison:

3. Provides Professional 24/7 Availability

Client emergencies don’t respect business hours. Weekend property purchases, late-night legal questions, Sunday deadline panics all require immediate response.

After-hours coverage without burnout:

Client Experience Transformation:

Prospects calling at 8pm Saturday get professional response, not voicemail
They book with you, not your competitor who also didn't answer
Existing clients feel supported 24/7, strengthening retention
Emergency situations escalated immediately via SMS to on-call staff

Competitive Advantage:
93% of professional services firms don’t offer genuine 24/7 availability. You’ll stand out immediately.

What It Does for Your Business

Captures the revenue you're losing

Every missed call answered and booked, including the evenings, weekends and overflow you lose today.

Scales without hiring

Handles unlimited calls at once through your busiest spikes, at no extra cost and no extra staff.

Always on, always professional

A real conversation at 8pm on a Saturday, so the client books with you, not the competitor who also didn't pick up.

Built for Your Profession

Your receptionist is set up around the questions, compliance and call patterns of your field, not a generic script.

Accountants

Knows Self Assessment, MTD, VAT and deadline season.

Solicitors

Confidential intake and out of hours enquiries.

Mortgage Brokers

Captures the details for a fact find, fast.

Financial Advisers

FCA aware language, books qualified consultations.

Don't Take Our Word For It. Hear It.

Call the number below and speak to the exact AI receptionist we’d build for your firm. No booking, no wait. It answers in three rings.

Built forAccountants & Bookkeepers

Your AI understands accounting terminology that generic services miss – Self Assessment, MTD, CIS, VAT returns, Corporation Tax deadlines.

Provides accurate, professional responses to accounting enquiries, giving clients confidence from the very first call.
Handles tax-season demand by answering deadline questions, required documents, and HMRC letter urgency without overwhelming your team.
Filters and prioritises calls intelligently, routing urgent tax matters to your team while handling routine enquiries automatically

Built for Mortgage & Financial Advisers

Built for UK Professional Services Firms

Your AI handles mortgage, pension, investment, and protection enquiries with FCA compliant language – capturing essential details before booking fact-finds with your advisers.

Qualifies mortgage and protection enquiries- Captures loan amount, property value, deposit, credit situation, income for mortgage advice; age, cover amount, health for life insurance

Books fact-finds with pre-qualification complete – Saves 15-20 minutes per appointment by collecting client situation, goals, timeline before the meeting

Handles common financial planning questions – Mortgage rates, bad credit mortgages, pension timing, inheritance tax planning – books specialist consultations instantly