Flexible Pricing for Every Stage

Yes. We offer a 14-day free trial of our Voice AI Receptionist so you can test it with real calls before committing. During the trial, your AI runs alongside your existing phone system, answering calls in parallel so you can review recordings and transcripts. You can also call our business line at 0204 572 6433 right now to experience the same Voice AI system we build for practices. Most London practices make their decision within the first week once they see it handling actual client and prospect enquiries professionally.

Most clients operate on rolling monthly contracts with 30 days' notice required for cancellation. If you sign a fixed-term contract (e.g., 12 months for discounted pricing), you're committed for that period with 30 days' notice required before the renewal date. Setup fees are non-refundable as they cover real implementation work. If you cancel, we provide a complete export of your CRM records, call recordings, and lead database within 7 business days. You own all your data. Monthly fees stop 30 days after you give notice. Most practices don't cancel because ROI is clear within the first quarter.

Yes, you can upgrade or downgrade at any time with one month's notice. We encourage starting with the tier that matches your current needs rather than overbuying. Upgrading from Starter to Pro takes 3-5 business days to add Voice AI Receptionist and train it on your services. Upgrading from Pro to Premium takes 5-7 days to set up outbound re-engagement campaigns. When upgrading, you pay the difference between setup fees. All your historical data and CRM records are preserved regardless of tier changes. Most practices start with Pro and upgrade to Premium within their first year.

Implementation timelines are 5-7 business days for Starter, 10-14 days for Pro, and 14-21 days for Premium, with minimal disruption because we run systems in parallel during testing before full activation. You continue normal operations throughout; nothing gets switched off until you've tested and approved the AI systems. We don't recommend implementing during your busiest periods like January Self Assessment or year-end close. Most London accounting practices choose May-June or September-October. Setup includes consultation, AI training on your services, system configuration, team training, and go-live support with monitoring during the first week.

Yes, with quantifiable ROI typically achieved within 3-6 months. Research shows UK professional services firms lose £1.1 million annually through missed calls and poor follow-up. Specifically, 47% of UK SME calls go unanswered, and 85% of missed callers don't call back. If your practice receives 100 enquiries monthly, you're missing 47 calls and losing 40 permanently. A human receptionist costs £25,000-£30,000 annually for business hours only, versus our Pro package providing 24/7 coverage at £7,800 annually. Most London practices report 15-25% increase in qualified appointments within their first quarter.